Privacy Policy
Last Updated: July 21, 2025

Express Employment Professionals ("Express," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with us—including through our website, job application platforms, and SMS (text message) communications.

1. Information We Collect

We may collect the following types of personal information:

Contact Information: Name, phone number, email address, mailing address

Employment Information: Resume data, job history, education, qualifications

Communication Preferences: SMS opt-in status, email subscriptions

Usage Data: IP address, browser type, device identifiers, site interaction

Location Information: When required for local job placements or communications

2. How We Use Your Information

We use your information to:

Match you with job opportunities

Communicate about job alerts, interviews, and application status

Send appointment reminders or company updates via SMS or email

Respond to inquiries or provide support

Comply with legal obligations

Improve our services and user experience

3. Text Message (SMS) Policy – A2P Compliance

If you opt in to receive SMS messages, you agree to receive:

Job opportunity alerts

Interview and application reminders

Important updates related to your job search or placement

Message frequency may vary. Message and data rates may apply.

You may opt out of text messaging at any time by replying STOP.

To get help, reply HELP or call (865) 531-1720.

We do not sell, rent, or share your phone number with third-party marketers. SMS data is used solely to provide employment-related services.

4. Sharing Your Information

We may share your information with:

Employers actively seeking candidates

Authorized third-party service providers (e.g., background check vendors)

Government authorities when legally required

Internal teams across Express locations for service fulfillment

We do not sell your personal information to third parties.

5. Data Retention

We retain your information as long as necessary to fulfill employment services, comply with legal obligations, or resolve disputes.

6. Your Rights & Choices

You have the right to:

Access or correct your personal data

Opt out of marketing or SMS communications

Request deletion of your records (where permitted by law)

To exercise any of these rights, call (865) 531-1720.

7. Security

We implement reasonable physical, technical, and administrative safeguards to protect your personal information from unauthorized access, disclosure, or misuse.

8. Children’s Privacy

Our services are intended for individuals 18 years and older. We do not knowingly collect personal information from children under 13.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Revisions will be posted with an updated “Last Updated” date. Continued use of our services constitutes your agreement to the updated policy.

10. Contact Us

If you have questions about this policy or your personal data, please call (865) 531-1720.